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Stuck on "Wait" page

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Post by Splitter Fri 9 Mar 2012 - 16:15

Recently I've tried booking a flight and, after giving all the info for the payment, I got stuck on the "Wait" page, which says "Please be patient, it may take up to 45 seconds to complete this request.". It's been much more than 45 seconds, though. Actually, it's been almost an hour, and I haven't received an email confirmation about the booking. Should I wait some more? I've heard many stories about double booking, and I want to avoid that, as I don't live in Europe, so calling Ryanair would be costly.
Should I wait until tomorrow to try again? Is it safe?
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Post by Ryanairflyer Fri 9 Mar 2012 - 17:04

So you got no Reference Number or confirmation? without telephoning to confirm this - i would wait at least 24hrs just incase. keep checking your emails.
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Post by atoutprix Fri 9 Mar 2012 - 17:47

Why not try "Manage my booking/View itinerary/option 2" ?
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Post by anna878787 Fri 9 Mar 2012 - 18:46

What did you finally do? It happened to me the same some minutes ago... Any news?
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Post by Splitter Fri 9 Mar 2012 - 20:19

atoutprix wrote:Why not try "Manage my booking/View itinerary/option 2" ?
Thanks for the idea! But it said the info didn't match. I guess the booking really wasn't processed (yet?).

anna878787 wrote:What did you finally do? It happened to me the same some minutes ago... Any news?
No definite solution yet. I guess I'll just wait 24 hours and, if no email confirmation comes (and if I can't check itinerary on the website), I'll cross my fingers and try booking again.

Thanks for the help, everyone.
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Post by anna878787 Fri 9 Mar 2012 - 20:21

Is it possible to receive the email 24 hours later?
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Post by dannydekker5 Sun 18 Mar 2012 - 22:40

Splitter wrote:
atoutprix wrote:Why not try "Manage my booking/View itinerary/option 2" ?
Thanks for the idea! But it said the info didn't match. I guess the booking really wasn't processed (yet?).

anna878787 wrote:What did you finally do? It happened to me the same some minutes ago... Any news?
No definite solution yet. I guess I'll just wait 24 hours and, if no email confirmation comes (and if I can't check itinerary on the website), I'll cross my fingers and try booking again.

Thanks for the help, everyone.
Hi,

How did this end? I am now in the same situation
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Post by Splitter Sun 18 Mar 2012 - 23:06

Well, after not receiving any email for 24h, I booked with a different company. So far nothing came up about they charging me. I'd advise you to wait 24h, too. Good luck
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Post by dannydekker5 Mon 19 Mar 2012 - 11:57

Splitter wrote:Well, after not receiving any email for 24h, I booked with a different company. So far nothing came up about they charging me. I'd advise you to wait 24h, too. Good luck
thanks, i am going to book with ryan air though. since they are so cheap. but ill call them first
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Post by Master_Dn Mon 19 Mar 2012 - 15:45

last time I booked a flight the same thing happened to me. i just deleted the browser cache it solved the "stuck on the wait page" problem. just in case wait at least 2 minutes to avoid double booking.
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Post by Leni99 Tue 20 Mar 2012 - 12:12

Same thing is happening to me right now....should i just close the page and do the booking all over again?
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Post by Arethusalem Thu 29 Mar 2012 - 1:53

annoying thing is that it is working for others: the first time i tried to book the flight there were 4 seats available, 2 hours later, before I tried to book 2 seats for the 2nd time, there were only 3. I don't think I've been charged but I am not going to risk trying to book it 3 times. Anyone in ryanair IT know when this will be fixed?
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Post by barkan Wed 13 Jun 2012 - 9:00

Unfortunately I have the same problem. I have tried twice but still can not see the "Itinerary" page No I do not know what to do!

What should be done?
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