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online checkin

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Post by glnz Tue 4 Dec 2012 - 18:44

hi,
I did my online checkin.But on my boarding pass spelling of my name is wrong because of the letter 'ü' is written as 'ue'.On the mail that i've received it's correct but just only o my boarding pass it's wrong.I don't know if it could cause a big problem.What do you suggest me to do?My flight is tomorrow,I tried to do online checkin again but i'm afraid it's not possible.

could you inform me asap?
thanks
glnz
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Post by CPH Tue 4 Dec 2012 - 20:23

You are in trouble! But please report !
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Post by glnz Tue 4 Dec 2012 - 22:05

thank you for your quick advice.But i don't know where to report it.I called the customer office but it's closed at this time,and i couldn't find any email adress belongs to ryanair.Could you tell me how to report?
glnz
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Post by CPH Tue 4 Dec 2012 - 22:17

Please report to this site about your experience!


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Post by HollandRyanair Tue 4 Dec 2012 - 22:43

glnz wrote:hi,
I did my online checkin.But on my boarding pass spelling of my name is wrong because of the letter 'ü' is written as 'ue'.On the mail that i've received it's correct but just only o my boarding pass it's wrong.I don't know if it could cause a big problem.What do you suggest me to do?My flight is tomorrow,I tried to do online checkin again but i'm afraid it's not possible.

could you inform me asap?
thanks

It's very common that the ü in turned into ue (Nürnberg to Nuernberg), so I don't think you're in trouble. My advice is to take a copy of your mail where the ü is spelled correct, so you have proof that your booking was made correct. Again, I don't think it will cause problems, but just in case.. make sure you can present a copy of your mail tomorrow.

Don't worry and enjoy your flight
HollandRyanair
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Post by CPH Tue 4 Dec 2012 - 23:20

Make sure MOL is not at the counter!
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Post by glnz Tue 4 Dec 2012 - 23:52

Thank you,i'll try your advice.Anyway there's nothing to do more:)
glnz
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Post by Ryanairflyer Thu 6 Dec 2012 - 18:09

CPH wrote:You are in trouble! But please report !

I dont think they are in trouble-like already stated take along any email booking evidence.
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Post by Ryanairflyer Thu 6 Dec 2012 - 18:10

CPH wrote:Make sure MOL is not at the counter!

And if he was bounce
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