Flexible tickets

by atoutprix Fri 22 Nov 2013 - 10:31

http://www.reuters.com/article/2013/11/21/ryanair-tickets-idUSL5N0J63YJ20131121?rpc=401&feedType=RSS&feedName=rbssIndustryMaterialsUtilitiesNews&rpc=401

Extract :

Ryanair plans to introduce flexible tickets for business travellers next year.

While Ryanair has used its lower cost base to undercut rivals on price, high charges for the likes of extra baggage and changing tickets, in addition to a reputation for poor customer service, has deterred some business travellers from using the airline.

"We will be rolling out a product specifically tailored for business travellers in the first quarter of next year," O'Leary told journalists in London.

Business travellers who register on the website will be allowed to change flights up to the day of travel, though the pricing structure has not been finalised. A special package for families will also be introduced, O'Leary said.

Currently passengers have to buy a new ticket if they need to switch to an earlier or later flight.