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Mastercard Prepaid and Admin Fee

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Mastercard Prepaid and Admin Fee Empty Mastercard Prepaid and Admin Fee

Post by Steven185 Fri 22 Jun 2012 - 19:18

Hello, I'm an owner of a "Mastercard Prepaid card" which I've used in the past to book RyanAir flights with. There was not a single occasion that an extra admin fee was needed of me (given that the owners of such a prepaid card are being excepted from the fee). However -lately- I'm trying to book a flight (with the above card) and it continuously asks for admin fee in addition to the flight's cost. At first I though it was my web session's fault so I reloaded the page but -no- the situation remained the same. Do you know why that may be? Was there a change in the company's policy and now the administration fee is being charged to all?

Please do enlighten me in this very important subject for me.
Thank you.
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Post by Influcid7 Fri 22 Jun 2012 - 22:00

It depends on the departure country. Where are you flying from?
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Post by Steven185 Sat 23 Jun 2012 - 14:42

Germany. I thought it had more to do with the card's origin than the country of departure...
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Post by Influcid7 Sat 23 Jun 2012 - 20:01

In germany ryanair has it's cash passport. Read about it here http://www.ryanair.com/en/questions/how-can-i-pay-for-my-flights
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Post by Steven185 Sat 23 Jun 2012 - 20:53

Influcid7 wrote:In germany ryanair has it's cash passport. Read about it here
Yeah but my MasterCard is Greek, why should it matter that I happen to fly from Germany?

For example when I flew from Spain I had no such problem (I paid with Mastercard prepaid and no admin fee was charged)...
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Post by Influcid7 Sun 24 Jun 2012 - 11:16

I don't know why, but it does. There were also other people with the same problem as yours. You can't do anything it's just as it is Smile So sorry to tell you that, but either buy a ryanair cash passport or pay the admin fee, no way around it Smile
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